Book's Extraction 4 : How to Win Friends and Influence People
Disclaimer : This book was recommended by my mentor, Prof Har. So I share here what I think beneficial to anyones who re interested. As this book also was suggested by my cikgu, Saleh. All in all, lets apply it ! PART 4 : Be a Leader P1 : Begin with praise and honest appreciation The principle may change people without giving offense or arousing resentment as if you must find fault, this is the way to begin. Beginning with praise is like the dentist who begins his work with Novocain. The patient still gets a drilling, but the Novocain is pain-killing. P2 : Call attention to people’s mistakes indirectly Many people begin their criticism with sincere praise followed by the word “but” and ending with a critical statement. The person might then question the sincerity of the original praise. To him, the praise seemed only to be a contrived lead-in to a critical inference of failure. This could be easily overcome by changing the word “but” to “a...